Returns & Exchanges
At McGregor New York, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unworn and unwashed items with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and labels remain attached to the garments.
Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it to the outside of your package over any old labels.
Drop Off & Refund
Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing