Frequently Asked Questions
Everything you need to know about shopping with McGregor New York.
What is the standard shipping time for orders within the US?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their fashion essentials sooner.
How do I initiate a return or exchange?
We offer a 30-day return policy on all unworn items with original tags. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your favorite well-fitting garments for the perfect McGregor fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Are McGregor New York products ethically manufactured?
Yes, we are committed to sustainable fashion. We partner only with factories that adhere to strict fair labor practices and environmental standards to ensure high-quality, conscious apparel.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.